winbdt Privacy Policy

winbdt is an online gaming and betting platform operated for users in Bangladesh. This privacy policy describes what information we collect through our website and application, how we process it, and in what circumstances it may be shared with third parties.

This policy should be read together with our Terms and Conditions, as both documents together form the basis of the complete agreement between winbdt and the user. You must be at least 21 years of age, and to use our site you must voluntarily and knowingly consent to the data processing described below.

winbdt gives the highest priority to user privacy. Through the use of SSL encryption and secure servers, we ensure that your information is protected from unauthorised access or misuse.

winbdt collects various types of information to operate its services smoothly and improve the user experience. This information comes from two main sources.

2.1 Information You Provide Directly

• Full name and date of birth
• Mobile number and email address
• Residential address (at division, district, and upazila level)
• National ID (NID) or passport number (for identity verification)
• Mobile banking numbers used for deposits and withdrawals (bKash, Nagad, Rocket, Upay) or bank account details
• Any documents uploaded by the user

2.2 Automatically Collected Information

• IP address and device identity (device ID, operating system)
• Browser type and version
• Time of site access, list of pages visited, and duration spent on each page
• Data obtained from cookies and similar tracking technologies
• Gaming and betting history, transaction records

winbdt uses collected information only for the purposes listed below. Information is not used for any other commercial purpose without the user's consent.

• Account management: To handle registration, login, and account security.
• Identity verification (KYC): To confirm age (21+) and prevent fraud.
• Financial transaction processing: To correctly complete deposits and withdrawals.
• Customer support: To provide assistance via live chat and email.
• Technical improvement: To review and improve site performance.
• Security monitoring: To detect suspicious activity and account takeover attempts.
• Marketing communications: To send relevant offers and updates with your consent.
• Meeting legal obligations: To comply with applicable laws and regulations.

winbdt uses industry-standard SSL (Secure Sockets Layer) encryption technology to keep your information secure. Our servers operate under restricted access controls, and only authorised staff can access user data.

4.1 Data Retention Period

All information is stored for as long as your account is active. Even after account closure, financial transaction records and identity verification documents may be retained for a set period as required by law.

4.2 Response to a Data Breach

If a data security breach occurs for any reason, winbdt will notify the affected users as quickly as possible and take the necessary remedial action.

winbdt never sells your personal information for commercial gain. However, information may be shared with third parties in the specific circumstances below:

• Payment processors: To complete financial transactions via bKash, Nagad, Rocket, Upay, and bank transfers.
• Technology providers: Partner organisations engaged in operating the site's infrastructure, security, and analytics services — who are bound by strict confidentiality agreements.
• Legal authorities: To the relevant authorities under a court order or legal obligation.
• Fraud prevention agencies: To detect and prevent fraudulent activity.

Any third party is provided only the information necessary to carry out their work. winbdt verifies the data protection practices of these third parties and ensures confidentiality through contractual agreements with them.

Cookies and similar technologies are used on the winbdt website and application. These are small data files stored in your browser that help maintain site functionality and improve the user experience.

6.1 Types of Cookies

• Essential cookies: Required to keep login sessions active, process transactions, and maintain security.
• Functionality cookies: To remember your preferred language, theme, and other settings.
• Analytics cookies: To understand usage patterns on the site — this data is processed in aggregated form and is not personally identifiable.

6.2 Cookie Controls

You can disable cookies from your browser settings. However, please note that disabling essential cookies may cause some core site functions to not work properly.

Every user of the winbdt platform holds the following rights over their own personal information:

• Right to access: You can find out what information we hold about you.
• Right to correction: You can request that incorrect or incomplete information be corrected.
• Right to deletion: Subject to meeting certain conditions, you can request that your information be deleted — however, information retained under legal obligations falls outside this scope.
• Right to restrict processing: In special circumstances, you can request that the use of your information be limited.
• Right to opt out of marketing communications: You can request that promotional messages be stopped at any time.

To exercise these rights, please contact our customer support team. winbdt will endeavour to respond to your request within 30 business days. Our Responsible Gaming page also describes how to request an account break or self-exclusion.

All winbdt services are strictly for persons aged 21 or older. We do not knowingly collect personal information from any minor. This is ensured through an age verification process at the time of account registration.

If a minor's information enters our system by mistake and this comes to our attention or we are notified, we will immediately close the relevant account and take steps to delete the associated information.

Some of winbdt's technology partners operate outside Bangladesh. As a result, some of your information may be processed on servers in other countries. In such cases, winbdt ensures that the relevant partner maintains standards equivalent to this privacy policy and that data protection is made mandatory through appropriate agreements.

winbdt reserves the right to change or update this privacy policy at any time. If significant changes are made, we will notify users by email or through the site, and the "Last updated" date at the top of the page will be revised.

If you continue to use the site after changes are published, you are considered to have agreed to the revised policy. It is therefore recommended that you review this page periodically. To learn more about winbdt, visit our About Us page.

If you have any questions, concerns, or requests regarding this privacy policy, please contact our customer support team. We are ready to assist in Bengali and English, 24/7.